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Refund and Returns Policy

Refund and Returns Policy

Effective Date: September 2025

At Letifet, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund terms carefully.

Return Eligibility

You may request a return within 14 days of receiving your order if the item meets the following conditions:

  • The item is unused, unworn, and unwashed

  • Tags and original packaging are intact

  • The item is not a final sale or non-returnable product

Non-Returnable Items

We do not accept returns or exchanges on:

  • Sale or clearance items marked “Final Sale”

  • Undergarments or swimwear for hygiene reasons

  • Gift cards

How to Request a Return

To initiate a return, please contact us at admin@dickrunnings.info with the following details:

  • Your full name

  • Order number

  • Item(s) you wish to return

  • Reason for the return

Our support team will respond within 1–2 business days with return instructions.

Return Shipping

  • Customers are responsible for the cost of return shipping.

  • We recommend using a trackable shipping method.

  • Letifet is not responsible for return items lost in transit.

Refunds

Once we receive and inspect your return, you will receive an email confirmation. If approved:

  • A refund will be issued to your original payment method

  • Processing time: 5 to 10 business days depending on your bank or payment provider

  • Shipping fees (if applicable) are non-refundable

Damaged or Incorrect Items

If you received an item that is defective, damaged, or incorrect, please contact us within 3 days of delivery. We will arrange for a replacement or refund at no additional cost.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  1. Check with your bank or credit card provider

  2. Contact your payment provider for an update

  3. If the issue persists, reach out to us directly at admin@dickrunnings.info

Contact Us

For questions or concerns regarding returns or refunds, contact:

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